You may wish to review this article concerning how to set the default video card on your system. If you see this warning, you may need to specify in the NVIDIA or AMD software that SketchUp is a 3D accelerated application and to use that card when running SketchUp. In a system with multiple GPUs, SketchUp will likely perform better on an AMD or NVIDIA GPU than on a GPU from another vendor. SketchUp will perform better if you change your system to default to the AMD/NVIDIA card. SketchUp has detected your computer system has multiple graphics cards and is defaulting to an integrated Intel graphics card. On launch, if your system has the capability to use an AMD/NVIDIA graphics card but is instead using an integrated Intel graphics card, SketchUp will issue the following warning message: LayOut will launch but will not be able to render SketchUp models. SketchUp, Style Builder and Viewer will not launch if you see any of the above issues until your resolve them. If you see this error, try updating your graphics card driver (Windows) / running an Operating System update (Mac) to see if that helps solve this issue. These tests include checks like the compilation of SketchUp’s GLSL shaders and support for OpenGL framebuffer objects. SketchUp will run a series of tests to determine if your graphics card has the capability of supporting the rendering functions SketchUp needs to display SketchUp models. Tests that exercise your graphics card's capabilities have failed.If it does not, you will need to upgrade your graphics card.
If updating the drivers does not work, investigate whether your graphics card has the capability of supporting OpenGL version 3.0 or higher. If you see this error, updating your graphics card driver (Windows) / running an Operating System update (Mac) would be a good first step to troubleshoot this error as updated drivers may upgrade the version of OpenGL that your card supports. SketchUp will not run if your graphics card’s OpenGL version is less than version 3.0. SketchUp requires a graphics card that supports OpenGL 3.0 or better. Your graphics card's OpenGL version is.
If you see this error, updating your graphics card driver (Windows) / running an Operating System update (Mac) would be a good first step in troubleshooting why your card does not support hardware acceleration - often an updated graphics card driver allows your graphics card to become accelerated. SketchUp will not run if your graphics card does not support hardware acceleration. SketchUp requires that you use a hardware accelerated card.